Operational Process Intelligence for Real-Time Business Process Visibility

Thomas Volmering and Patrick Schmidt, SAP. SAP Operational Process Intelligence, a complementary solution to Business Process Management, provides operational decision support for line-of-business users to gain contextualized real-time process visibility across “big“ end-to-end business processes — by value, velocity, variety and volume. Through SAP HANA, it correlates process logs across both SAP data sources, including Business Suite, Business Workflow, NW Process Orchestration, NW PI (B2B) and NW BPM, and non-SAP data providers, on-premise and on-demand. Space.me provides state-of-the-art business user experience for process owners and managers as it tracks performance end-to-end. It detects weak spots and critical situations based on pre-defined measures and indicators, identifying trends and allowing integrated decision support.

Thomas Volmering is currently Chief Product Owner for Business Process technology at SAP, including SAP NetWeaver BPM, NetWeaver BRM, and Operational Process Intelligence (powered by SAP HANA). He has worked at SAP for 13 years in different roles in Product Management, Solution Management and Development. Thomas has a degree from the University of Heidelberg, Germany in Linguistics, Computer Linguistics, English and German Philology.
Patrick Schmidt is Vice President heading the Business Process Management unit at SAP, responsible for SAP NetWeaver BPM, NetWeaver BRM, and Operational Process Intelligence (powered by SAP HANA). Since joining SAP in 1994, he has workedin various roles in development (from developer to program lead) before he started leading larger organizations. Patrick holds a degree in Business and Computer Science of the Karlsruhe Polytechnic, Germany.