2017 Conference Program

Business of BPM Program

Featured Keynote Presentations

BPM 2017-2021: Outlook for the Next Five Years, Nathaniel Palmer, BPM.com and Bruce Silver, Bruce Silver Associates
The Business of BPM begins with a session by event chairs Nathaniel Palmer and Bruce Silver. This kick-off will present an expert-view of the BPM market landscape, projected over 2015 to 2020. Discussed will be trends both within the BPM market as well as those outside with the greatest impact, including BPM-based Application Development, the convergence of process and analytics, the “Internet of Everything” and emerging API-driven process interaction – and what these all mean for the business of BPM. This discussion will also be framed within the latest market research conducted by BPM.com and other relevant analysts.

np90Rated as the # 1 Most Influential Thought Leader in Business Process Management (BPM) by independent research, Nathaniel is recognized as one of the early originators of BPM, and has the led the design for some of the industry’s largest-scale and most complex projects, involving investments of $200 Million or more. Today he is Vice President and Chief Technology Officer of Business Process Management, Inc. as well as the Executive Director of the Workflow Management Coalition. Previously he had been the BPM Practice Director of SRA International, and prior to that Director, Business Consulting for Perot Systems Corp, as well as spent over a decade with Delphi Group serving as Vice President and Chief Technology Officer. He frequently tops the lists of the most recognized names in his field, and was the first individual named as Laureate in Workflow. He is a regular speaker at leading forums and industry user groups, such as AGA, AIIM, Forrester, Gartner, FSO Knowledge Xchange and SOA Symposium. He has served on the boards of Align Journal, COMNET, eDOC Journal, Infonomics, and AIIM New England. Nathaniel has authored or co-authored a dozen books on process innovation and business transformation, including “Intelligent BPM” (2013), “How Knowledge Workers Get Things Done” (2012), “Social BPM” (2011), “Mastering the Unpredictable” (2008) which reached #2 on the Amazon.com Best Seller’s List, “Excellence in Practice (2007), “Encyclopedia of Database Systems” (2007) and “The X-Economy” (2001).
bruce2 90Founder and co-chair of the annual bpmNEXT conference, Bruce Silver is a well-known consultant, industry analyst, and educator specializing in BPM. He is founder and Principal of BPMessentials, the world’s leading provider of BPMN training and certification, and methodandstyle.com. Author of BPMN Method and Style and DMN Method and Style, Dr Silver served on the OMG technical committees that developed the BPMN 2.0 and DMN 1.1 standards. Previously, he served on the board of directors of Captiva Software until its acquisition by EMC in 2005, and was Vice President and head of workflow and document management research at the industry analyst firm BIS Strategic Decisions (which became Giga Information Group, now Forrester Research). In the 1980s, he was engineering manager at Wang Labs in charge of one of the very first commercial document imaging and workflow systems. He holds Physics degrees from Princeton and MIT, and four patents in imaging and workflow.

Building a Value-Added BPM Business
The Business of BPM is increasingly defined not simply by software vendors and integrator, but by partners delivering new layers of innovation and valued-added capabilities on top of BPMS and other 3rd party platforms. This session presents a panel of recognized industry innovators on how on they’re helping shape the BPM market and what is needed from BPM software vendors to enable a successful value-added BPM business.


Process Innovation Demo Program


Creating a Digital Workforce with Robotic Process Automation, Bill Galusha, Lexmark Enterprise Software

Organizations are beginning to deploy intelligent software robots as an agile digital workforce. The activities performed by robotic process automation (RPA) include both routine back office data processing and strategic process activities. Robotic process automation solutions augment and complement Business Process Management and Case Management solutions, not replace them.  Lexmark’s RPA software is built on a scalable multi-threaded architecture, currently available either on premises or in the cloud.

Bill Galusha is senior product marketing manager at Lexmark Enterprise Software (Kofax). He has spent more than 15 years managing products and solutions and currently leads the go-to-market strategy for Lexmark’s information integration solutions. He was previously at EMC working with their capture, BPM and case management solutions.


Real-time Process Deviance Monitoring, Michal Rosik, minit

While deviations from the desired process path represent increased costs and lost revenue,  companies lack tools for monitoring complex processes spanning multiple systems and departments within the organization.  Minit uses process mining of enterprise system event logs to establish a baseline for performance monitoring.  Then its real-time process deviance monitoring  performs continuous process mining to detect deviations in critical processes, enabling quick reaction to issues as they arise.

As Product Visionary for minit, Michal Rosik defines the Research & Development direction for this process mining solution, develops close ties to the academic community in this area and evangelizes process mining benefits to enterprises worldwide. Michal previously lead Microsoft Consulting department in Siemens and was involved in several large enterprise projects as a consultant and project manager. In his free time, he is a passionate trail runner.


BPM with Blockchain, Miguel Valdes-Faura, Bonitasoft
Blockchain technology is enabling a paradigm shift in how companies do business by providing a new way to exchange assets. Blockchain is indeed much broader than Bitcoin and can be seen as an immutable, unhackable distributed database of digital assets. There are growing number of Blockchain implementations in different domains such supply chain management, digital voting, cloud storage or IOT network, to name a few.  This session will illustrate different use cases in which blockchain and BPM technologies can support and strength each other. We will demonstrate how Bonita BPM platform and Chain Core technology can be combined to create blockchain apps. We will also cover how to perform intelligent queries on any part of a Blockchain transaction and how Smart contracts and their underlaying processes can benefit by the use of BPM technologies.

2013 10 09 MiguelValdezAs Chief Executive Officer and co-founder of Bonitasoft, Miguel leads the charge in the company’s mission: to democratize Business Process Management (BPM), bringing powerful and affordable BPM to organizations and projects of all sizes. Prior to founding Bonitasoft—now the global leader in open source BPMS—Miguel led R&D, pre-sales and support for the BPM division of Bull Information Systems, a major European systems provider. Miguel is a recognized thought-leader in business process management and passionate about open source community building.


Featured Keynote Presentation

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An Executable DMN Solution for Business Users, Bruce Silver, Bruce Silver Associates, and Edson Tirelli, RedHat

DMN is more than a language for defining business requirements.  Aimed at business users, not developers, it is a vendor-independent visual language for defining and maintaining decision logic that can be executed, either inside a modeling tool or deployed to an enterprise-class decision engine.  To define executable decision logic without programming, DMN relies on diagrams and tables, called boxed expressions, and a standard expression language, FEEL.  The Trisotech DMN Modeler, which incorporate’s RedHat DMN execution software, provides a complete DMN Level 3 solution with full boxed expression and FEEL support, in-tool execution, and deployment to a cloud-based decision service.  Business-enabling such a powerful tool requires methodology and guardrails, called Method and Style, layered on top of the standard and incorporated in the tool via a validation button.

bruce2 90Founder and co-chair of the annual bpmNEXT conference, Bruce Silver is a well-known consultant, industry analyst, and educator specializing in BPM. He is founder and Principal of BPMessentials, the world’s leading provider of BPMN training and certification, and methodandstyle.com. Author of BPMN Method and Style and DMN Method and Style, Dr Silver served on the OMG technical committees that developed the BPMN 2.0 and DMN 1.1 standards. Previously, he served on the board of directors of Captiva Software until its acquisition by EMC in 2005, and was Vice President and head of workflow and document management research at the industry analyst firm BIS Strategic Decisions (which became Giga Information Group, now Forrester Research). In the 1980s, he was engineering manager at Wang Labs in charge of one of the very first commercial document imaging and workflow systems. He holds Physics degrees from Princeton and MIT, and four patents in imaging and workflow.


Boost Business Process Agility with DMN, Eduardo Chiocconi, Oracle

Oracle DMN is one of the first DMN cloud-based services to come to market.  Its implementation of the full DMN standard using a friendly browser-based interface and scalable cloud provisioning offers a strong foundation for developers.  Oracle DMN Service may be used standalone or as part of the Oracle Process Cloud Service, integrating decision management with business process management.   Decision logic built in Oracle DMN is automatically REST-enabled, simplifying consumption and reuse.

Eduardo Chiocconi has 20+ years of experience in Enterprise Software industry mostly covering the BPM and Integration space. Eduardo is part of the Oracle Product Management and Strategy team for Business Process Management and Process Cloud Service. During this career, he also held positions in Product Marketing and Product Management at other large software firms.


Making the Standard Real: The DMN TCK , Keith Swenson, Fujitsu


swensonKeith Swenson is Vice President of Research and Development at Fujitsu America Inc. He is known for having been a pioneer in collaboration software and web services, and has helped the development of many workflow and BPM standards. He is currently the Chairman of the Workflow Management Coalition. In the past, he led development of collaboration software at MS2, Netscape, Ashton Tate and Fujitsu. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow. His blog is at http://social-biz.org/


Decisions and Big Data: How Decision Management Makes Big Data and Analytics More Impactful, Larry Goldberg, Sapiens DECISION

Unstructured and adaptive cases require a flexible BPM solution that supports the advanced features needed in these cases (e.g. case roles, milestones, stages, etc.). By building this on top of BPMN 2.0 (rather than a separate solution) and combining it with rules and complex event processing, developers can choose themselves how much flexibility they need. On top of that, developers have the ability to quickly compose a customized user interface for their case (by combining advanced UI building blocks for these case features) that offers exactly what the end users need in this context (as this can be dramatically different depending on which requirements you have / features you need).

Larry GoldbergLarry Goldberg is an evangelist for Sapiens DECISION, and as a member of the senior management team is responsible for all products in the Sapiens Decision company. He was Co-founder and Managing Partner of Knowledge Partners International LLC, acquired by Sapiens Decision, and has over forty years of experience in building technology based companies on four continents. Commercial applications in which he played a primary architectural role include such diverse domains as banking, healthcare, supply chain, property & casualty insurance, and enterprise modeling tools. He has been the business lead and/or business sponsor on many major projects in both the public and private sector, and is a trusted adviser to senior executives from major corporations. Larry is a leading international authority on business requirements, and is the co-author of the best-selling book “The Decision Model: A Business Logic Framework Linking Business and Technology” (Auerbach, New York 2009).


Accelerating Digital Transformation with an Open Cloud Platform, Patrick Schmidt, Thomas Volmering, Harald Schubert, SAP 

Launching a whole family of cloud services in the Business Process Management realm was SAP’s next logical step in a hybrid world of emerging flexible cloud deployments and existing on-premise assets. This family of services on SAP Cloud Platform provides an integrated environment for process-driven applications, ensuring a content-fluent enterprise BPM experience.  The demo illustrates a real business scenario extending a cloud application and connecting on-premise applications. It will also show how services on SAP Cloud Platform like gamification, API management, and My Inbox are combined into an all-encompassing and seamless solution.

schmidtPatrick Schmidt is Vice President heading the Business Process Management unit at SAP, responsible for SAP BPM, BRM, SAP Operational Process Intelligence and BPM cloud services. Since joining SAP in 1994, he has worked in various roles in development (from developer to program lead) before he started leading larger organizations. Patrick holds a degree in Business and Computer Science of the Karlsruhe Polytechnic, Germany.
SAP Teched 2012 - Las Vegas, USAThomas Volmering is Head of Product Management for BPM & Operational Process Intelligence at SAP. He has worked at SAP for 17 years in different roles in Product Management, Solution Management and Development. Thomas has a degree from the University of Heidelberg, Germany in Linguistics, Computer Linguistics, English and German Philology.
Harald Schubert is Lead Architect for BPM & Operational Process Intelligence at SAP. Since joining SAP in 2005, he worked as lead architect for products like SAP NetWeaver Composition Environment, SAP BPM and SAP Operational Process Intelligence. Harald holds a Master degree in Software Systems Engineering from the Hasso Plattner Institute at the University of Potsdam.


Through a Lens Starkly: Transforming Data Into Business Information, E. Scott Menter, BPLogix

For any BPMS intended for implementation by business users, data virtualization is a key feature.  Process Director “business values” are virtual data objects created by developers for retrieving, mapping, and assembling data from various databases, web services, and Process Director knowledge views.  Business users can then use these business values to implement processes by simple point-click configuration.  They can create dashboards and charts without needing to understand the formats or access methods of the underlying physical data.  Business values may be stacked, one providing an input to another.  The latest version of Process Director provides transparency through the stack, simplifying debugging for developers.

Raised in the Mirkwood by a pack of friendly yet fearsome dire wolves, Scott’s childhood was filled with warmth, love, and no small amount of confusion. He was attracted to the BPM industry by its familiar predatory character, yet he strives to bring the world the sense of security for which he himself has yearned since puppyhood. To that end, he joined BP Logix as VP, Business Solutions in 2010. Scott is rabies-free and (mostly) housebroken.


Process Modeling and Metrics: The Next Generation, Gene Rawls, Capital BPM

At bpmNEXT 2016, Capital BPM provided a sneak peek into their newest product, Veracity. Veracity has moved into maturity, providing the next generation of process modeling capabilities. And Veracity has been rebranded to BPM Scout, leading the way in process modeling, simulation & optimization, and portability. bpmNEXT is about the future, come see the future of process modeling!

Gene RawlsGene is the VP of Delivery at Capital BPM. He has 20 years’ experience providing leadership in Process Management and Continuous Improvement. For the past ten years he has been a thought leader in Business Process Management. As the VP of Delivery at Capital BPM, he works with their clients and the CapBPM team to bring innovative services and solutions, identifying and addressing their client’s greatest areas of opportunity for improvement, with a focus on adoption and sustainability. As a leader in process improvement, Gene lives by the tagline, “Doing the right work…right…the first time.”


BPM with Humans in the Age of Digital Transformation , Francois Bonnet, ITESOFT W4

The session will be the opportunity to discover live how the user will interact with the system: he will be assisted by the engine to complete his diagram, then will test it with different datasets to measure its behavior, and simulated to measure its workload. In a second phase, an already-executed process will be modified and tested against existing execution data to measure the impact of the modification, to be the basement of predictive analysis of how things will happen.

Froncois BonnetWith over 20 years of experience in the software industry, Francois has a recognized expertise of this market in general and especially BPM. Francois Bonnet joined the company W4 in early 2000 as Head of Partner Relations. During the structuring of the company, he successively held positions including pre-sales (in particular on the international market), product manager and product marketing manager, in charge of analysts relations (Gartner, CXP…), normalization bodies (OMG, WfMC). He is the group leader for the development of W4 STORE. He brings W4 his knowledge of the BPM market previously acquired at Bull and Eastman Software. In addition to an Internet startup experience, his career began in the field of CAD/CAM, in a software company providing leading-edge components to major market players. Francois has a degree in computer science and a diploma in Mechanical Engineering.


Taking BPMN to Infinity and Beyond, Jakob Freund, Camunda

A major challenge for workflow engines is scalability, handling an ever-growing load of events produced by a growing number of users, systems and devices.  The current “transactional workflow engine” architecture, which originated in the 90s, does not scale easily to many cores on a single machine or to many machines in a distributed system.  At Camunda we have started to completely re-invent the workflow engine, breaking with the traditional architecture. The result is our next-generation workflow engine, which we internally call TNGP.  Instead of representing the state of a workflow instance as a shared persistent data structure that is updated as a token moves forward, TNGP represents state as a stream of events.  In the presentation, I will show how this new design not only solves the scalability problem but allows a choice of storage backends: replicated file system storage, a NoSQL Database, or a traditional RDBMS, and offers improved resilience by keeping multiple copies of the data in different data centers around the globe.

freundJakob Freund is co-founder and CEO of Camunda.


Getting to Know Your Users with Brazos CX Insights, Scott Francis and Ivan Kornienko, BP3 Global

Much is being discussed about the cloud in the IT world today. The cloud can be a place for achieving cost optimization on existing workloads including business processes. The more exciting way to look at the cloud is that it can be a place for new innovation. The implications of both adoption patterns are many. The need for hybrid cloud arises as those discussions play out. Think about business process in the presence of what a hybrid cloud has to offer. Hybrid cloud will allow processes to have access to more types of information, more timely information and more relevant information. It is not about just getting to the cloud, it is about leveraging what it has to offer to the business and the positive impacts it can have on business processes and decisions. This session will outline our approach to hybrid cloud and demonstrate examples of the new value that can be created.

francisScott Francis is CEO and Co­-Founder of BP3, a BPM specialist firm focused on accelerating process innovation for customers. Scott and his team have grown BP3 into a Leader in Forrester’s Wave for BPM Services Providers, a top 10 Company in Fortune’s Great Places to Work, a top 10 company in Austin’s Fast 50, and to 120 employees worldwide. Scott previously spoke at bpmNEXT, BPMPortugal, and BPMCAMP, and is the primary author of BP3’s blog.
ivan-90Ivan Kornienko is a creator with a ceaseless desire to build apps people love to use. He is the Director of User Experience at BP3, where he’s overseen the design and development of Brazos UI, Brazos Portal, and a variety of industry solutions for customers around the world. In prior roles, he’s led the implementation of large corporate IT systems, authored books, and received several patents.


Cognitive Customer Service, Pramod Sachdeva, Princeton Blue

The Cognitive Customer Service solution derives topic, sentiment, tone and emotion from call center voice conversations, emails, and chats to capture customer’s perception of brand in order to proactively drive the Next Best Action, including Issue Escalation, Up-sell and Cross-sell, Brand Ambassador, and more.

Pramod SachdevaPramod Sachdeva is the Founder and Managing Director at Princeton Blue. Pramod has been an evangelist for digital transformation driven by BPM, Business Rules, Cognitive and RPA technologies for more than a decade. His passion for solving business problems by leveraging innovative technology lead to creation of Princeton Blue. With over 25 years of technology consulting experience, Pramod brings immense knowledge to the table in enabling digital transformation for clients. Pramod’s vision has lead Princeton Blue to establish itself as a Thought Leader. He continues to drive the company to achieve new milestones of innovation.


Making Business Processes Dance to the User’s Tune , Paul Holmes Higgin, Snatzo

While users need ways to interact dynamically with process instances, particularly in case management scenarios, capturing all possibilities at design time in BPMN creates complex and unwieldy process definitions.  Flowable retains the strong semantics of BPMN, enabling control, audit, and analytics, but gives end users dynamic control when necessary.  For example, inserting, removing, or just undoing steps in a running process instance is straightforward. Further, the re-use of modified historical instances by users and machine learning is possible.  In this session we will briefly describe the execution architecture and potential of Flowable, both in terms of performance and capability. We will then illustrate this in action by demonstrating a number of dynamic case management process scenarios being executed.

Paul co-founded Alfresco and successfully brought Activiti BPM to market. His early career involved academic research with industry on Artificial Intelligence, from NLP to KBS using hybrid rules-based and neural network technologies, gaining a PhD along the way. Subsequently, he worked at Resumix and Documentum on document management and analysis utilizing Machine Learning techniques.


Supporting Unstructured Work, Kris Verlaenen, RedHat

While they are useful to the developer, CMMN and BPMN models provide little context or guidance to knowledge workers performing unstructured tasks.  To assist knowledge workers at runtime, a higher-level process representation is needed.  The RedHat jBPM 7.0 community project  allows work to be represented as a sequence of stages, each containing tasks annotated to guide the user, such as marked either required, optional, or data-driven.  This knowledge worker representation is tightly coupled to the full BPMN or CMMN technical representation used by developers for implementation.

verlanenKris Verlaenen is the project lead of the jBPM project (one of the most popular open-source BPM projects) and the lead architect of the Red Hat JBoss BPM Suite. He did a PhD in Computer Science on the integration of processes, policies and rules and joined Red Hat in 2008. He has a keen interest in everything related to BPM, and a special interest in the healthcare domain, one of the areas that has already shown to have a great need for flexible business processes.


Digital Strategy Deployment Using Business Capabilities, Denis Gagne, Trisotech

Digital business strategies usually emerge from creative brainstorming sessions of executives using white boards and sticky notes. Conversely, very structured architectures of operations are created using standards such as BPMN, CMMN and DMN with the goal of increased automation. In this session we will demonstrate how using business capabilities as the hinge, enables creative ideation of strategies and structured execution architectures to not only co-exist but also be aligned for successful digital transformation. More specifically we will explore how the six primitives of Why, Who, When, Where, What and How can be effectively applied to ensure a complete tractability from digital vision of executives to the daily operations of the organization.

gagneFor over a decade Denis Gagné has been a driving force in the majority of international BPM standards in use today. He is a member of the Workflow Management Coalition (WfMC) Steering Committee, chair of the Business Process Simulation Working Group (BPSWG), and co-Editor of the XPDL 2.2 process definition standard. For the Object Management group (OMG), Denis is the Chair of the BPMN Interchange Working Group (BPMN MIWG), and a member of the Business Process Model and Notation (BPMN), Case Management Model and Notation (CMMN) team and Decision Management (DMN) team.


Signavio’s Business Transformation Platform, Sven Wagner-Boysen, Signavio

Signavio’s product family has evolved into a Business Transformation Platform offering a holistic BPM/BDM solution for documentation, operations, and analytics. The demo will offer a full BPM lifecycle example starting from designing processes as well as decisions, moving those into operations and monitoring for compliance as well as performance. Furthermore a workflow will be used to handle exception cases and trigger escalations based on defined rules.

wagnerSven Wagner-Boysen is Product Manager for Signavio’s BPM offering, the Process Editor. Specializing in business process, decision modeling, and analytics solutions, Signavio exists to create software people love to use, a journey Sven is a major contributor to. After graduating with a MSc degree in Software Engineering from Hasso-Plattner-Institute, Germany, Sven worked with SAP Research in Australia before joining Signavio in 2009 as a Software Engineer. His main focus is the implementation of BPMN 2.0 and Signavio’s integration with third party tools like Microsoft SharePoint or SAP Solution Manager.