Process Mining: Discovering Process Maps from Data
Process Mining: Discovering Process Maps from Data, Anne Rozinat and Christian W. Gunther, Fluxicon
Most organizations have complex processes that are invisible, thus hard to manage or improve. Each stakeholder sees only part of the process. Manual discovery through workshops, interviews, and review of existing documentation is costly and time-consuming, and rarely reflects actual process complexity. Process mining closes this gap by making the real process visible. Our process mining software Disco leverages existing IT data to generate a complete, accurate picture of the process, with actionable insight. Disco automatically analyzes actual process flows, highlights bottlenecks, shows all variants, and allows animated “replay” of the process flow, all done interactively, driven by process questions.
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