Troy Foster and Tom Debevoise, Bosch. A Remote Service Portal is implemented as a BPMN process receiving and acting on events triggered by aggregated data from physical sensors monitoring factory operations. Incidents generated by the events are handled by BPM users, who can take remedial action immediately, schedule preventive maintenance, or take other actions. A KPI dashboard provides drilldown views of factory operations.
Tom Debevoise is a Senior Director of Bosch Software Innovations. He is an executive technologist with 20+ years experience as a BPM/Business Rules architect and consultant. He has specific business rules experience in the fields of physical sercurity, supply chain management, petroleum, and health care. Tom’s recent book is “A Microguide to Process Modeling in BPMN” (2011).
Troy Foster is the CTO of Bosch Software Innovations for the Americas. Prior to joining Bosch, Troy held product management and technology roles at IBM, VMware (EMC), BroadVision, Sun Microsystems, and Raytheon. He has over 18 years of experience in enterprise software, where his focus has been on e-commerce, business process management, business rules management, enterprise content management, Internet and mobile technologies and cloud computing. Troy has an MBA from the Kellogg School of Management at Northwestern University, an MS in Computer Science from DePaul University and a BA in Accounting and Spanish from North Central College.