Managing Process Roles and Relationships
Managing Process Roles and Relationships
Roy Altman, PeopleServ. BPM depends on a multitude of context-dependent relationships among workers and collaborating work teams, but HR or ERP software only provides a single corporate hierarchy. Peopleserv Relationship Management enables multiple ?views? of the organization and flexible groupings of workers in a self-maintaining, centralized information hub and relationship repository. Peopleserv uses metadata to create rule-based groupings of workers, sensing transactions from systems of record and automatically adjusting relationships and groupings accordingly. It understands the ?context? of all roles and relationships as they relate to specific processes and systems. Most importantly, it is configurable by business users.